Safe & Sound Protocol (Long-COVID)

Telehealth
Available Australia-wide
Not applicable
Wait-time
2-4 weeks
Rebates
Private, NDIS, Medicare plans
Fee range
$900 - $1200
Referral required
No referral required
Required

The Safe & Sound Protocol works through hearing. Specifically filtered music is delivered through headphones in short, structured sessions. The frequencies that are emphasised and de-emphasised are chosen to engage the auricular branch of the vagus nerve and the cranial nerves involved in the body's sense of acoustic safety. The system being addressed is the same one that decides whether the body is in protect-and-defend mode or in rest-and-recover mode.

After a viral episode, after months or years of a dysautonomia picture, that decision is often biased. The system reads more situations as needing protection. Heart rate stays elevated. Digestion is slower. Recovery from small efforts takes longer than it should. SSP is one way of working at that bias rather than at the symptoms it produces.

Sessions are short — typically fifteen minutes — and delivered through a secure platform that can be used at home. Frequency varies depending on tolerance; for some people two or three sessions a week is the starting point, and the schedule is built around what the autonomic system can take without producing the kind of cost SSP is meant to reduce.

Who is this for

This service is for people in the dysautonomia or post-viral pathway whose autonomic picture is shaped by a nervous system stuck in a high-protection state. Suitability is decided in consultation with a clinician trained in the protocol, not from a page. SSP is not the right tool for every presentation.

Featured practitioners

How it works

1. Initial consultation

A clinical psychologist certified in SSP reviews the autonomic picture, the history of how the system reached its current state (post-viral, trauma history where relevant, chronic load), and the specific triggers that move the picture day-to-day. The aim is to set a protocol that the nervous system can actually use, not one that asks it to work harder than it can.

2. Platform set-up

Access to the digital SSP platform is set up alongside written instructions and technical support. Listening environment, headphone type, and timing within the day are discussed; small details matter for whether the session does its work.

3. Active sessions

The course begins with shorter sessions and lower intensities, with frequency tuned to tolerance. The principle is graduated exposure: enough signal for the system to register, not so much that it triggers the protective response the protocol is meant to reduce.

4. Review at intervals

Regular check-ins track what is changing. Sleep, recovery, sensory tolerance, and the day-to-day cost of ordinary activity are read together. Where the response is clear, the protocol can extend; where it is not, the schedule changes or pauses.

5. Integration

What SSP changes is documented in the same record as the rest of the biio. dysautonomia plan. Medication, exercise prescription, and pacing strategies are adjusted around the shifts SSP produces.

6. Carrying the change forward

Beyond the active course, the work shifts toward the patient noticing the difference between defensive responses and authentic ones — which signals from the body need attention and which are part of the old protective bias. Clinical support continues in the background.

Expected outcomes

When SSP is doing its work, the change shows up in small markers first. Recovery from a short effort takes less. A noise that used to push the system into defence does not push it as far. Sleep starts more easily. The room for these changes existed already; the protocol gives the system the space to use it.

Where the change is clear, the rest of the dysautonomia plan can be reweighted around it — exercise can build on a more stable parasympathetic baseline, pacing can take account of a system with more room in it. Where the change does not come, the assessment of that absence is itself useful: it tells the team that this is not the lever for this particular presentation.

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