biio benefits: patient support program

Complex care is expensive. Our patient benefits program recognises the real cost of multidisciplinary care — and reduces the cost of the supports our patients commonly need.
Explore Available Benefits

Access to supports our patients genuinely need

biio. benefits gives eligible patients access to selected appointment discounts, product discounts, referral offers and care coordination supports.
This is not a rewards program designed to encourage unnecessary appointments. It is a patient support program for people already doing the work of understanding complex invisible illness and building a coordinated care team.
Explore Benefits
A patient support program, not a rewards scheme.
Appointment discounts
Reduced fees on selected assessments and consults where clinically appropriate.
Product discounts
Lower ongoing cost on electrolytes, compression wear and other supports.
Referral offers
A more accessible first step into Biio care for family and close friends.
Care coordination
Lower-cost check-ins to reconnect with your care plan as it changes.

What's currently on offer

Each benefit carries its own eligibility and booking process. Some benefits are time-limited and subject to change. Follow the instructions listed, or contact our team before booking.

50%off
Referral offer
Refer a family member or friend — 50% off biio.markers

Existing biio. patients can refer a family member or friend for 50% off their initial biio.markers assessment.

Complex invisible illness often runs through families. Many patients have siblings, parents, children or close friends navigating similar patterns. This make the first step into biio. care more accessible.

how_to_regThe referred person must provide the existing patient's name at booking. Available with selected practitioners only.
50%off
Family offer
Book your child — 50% off their biio.markers

Parents who are biio. patients can book their child in for a biio.markers assessment at 50% off.

Complex invisible illness often shows up early and runs in families. Getting a clear picture for your child sooner can make every step that follows easier.

family_restroomFor children of existing patients. Provide the parent's name at booking.
time limited
50%off
Appointment discount
50% off ADHD or autism assessments

biio. patients receive 50% off ADHD, autism or AuDHD assessments.

Neurodivergence and complex invisible illness often overlap. Formal diagnostic assessments are often expensive and inaccessible—we're changing that.

sellExisting patients can share the code BIIONEURO with our team.
50%off
Care coordination
50% off a 30-minute biio.markers review check-in

biio. patients receive 50% off a 30-minute biio.markers review or check-in call with a Care Coordinator.

Complex care changes over time. Symptoms shift, new results come in, capacity fluctuates. This is for patients who need help making sense of their care plan, reviewing next steps, preparing for appointments, or deciding which practitioner to see next — without a full reassessment.

event_repeatFor existing patients, available once every three months.
$100off
Appointment discount · established patients
$100 off rheumatology consults

Patients who have attended three or more initial consults with biio. are eligible for $100 off a rheumatology consult.

This is not a sales promotion. It recognises the real cost of multidisciplinary care — the work of seeing multiple clinicians and building a care team — and makes rheumatology more accessible when clinically appropriate.

workspace_premiumFor established patients with 3+ 60 minute initial biio. consultations, where clinically appropriate.
25%off
Product discount
25% off Sodii purchases

biio. patients receive 25% off Sodii purchases, made online through biio.shop.

For patients using electrolytes as part of their care plan, this helps reduce an ongoing support cost — relevant for people managing POTS, dysautonomia and orthostatic intolerance.

shopping_cartShop at biio.shop — no code required.
20%off
Product discount
20% off Supercore compression wear

biio. patients receive 20% off Supercore compression wear.

Compression can be a useful support for some patients with POTS, dysautonomia, orthostatic intolerance, venous pooling, or hypermobility-related circulatory issues.

sellShop at supacore.com and apply the code BIIO20 at checkout.

Most healthcare systems are not built for complex illness

When symptoms affect multiple systems, patients are often asked to carry the cost of complexity: more appointments, more investigations, more products, more letters, more coordination, more explaining, more waiting.

biio. benefits is one way we make multidisciplinary care more sustainable.

It does not replace individualised care. It does not make every service the right fit for every patient. But it can reduce the cost of supports that many patients genuinely need as part of their care journey.

The fine print

biio. Benefits is offered at biio.'s discretion and is subject to change at any time. biio. may update, pause, withdraw, replace or discontinue any benefit, discount, offer, eligibility rule, booking process, code, partner arrangement or program feature without prior notice.

  • Benefits are not transferable unless expressly stated.
  • Benefits cannot be exchanged for cash, credit or any other service.
  • Benefits cannot be combined with other discounts, offers, promotions or third-party funding arrangements unless biio. confirms otherwise in writing.
  • Benefits generally cannot be applied retrospectively to appointments, assessments, purchases or services already booked, paid for or completed.
  • Eligibility is assessed by biio. and may depend on appointment history, practitioner availability, clinical appropriateness, service type, booking method, referral details, program capacity or other operational requirements.
  • Some benefits may only be available with selected practitioners, appointment types, products, locations, booking links or time periods.
  • biio. may refuse, suspend or withdraw access to a benefit where it believes the benefit is being misused, incorrectly claimed, or applied in a way inconsistent with the purpose of the program.
  • Partner or affiliate benefits are subject to the terms, availability, pricing, stock, policies and processes of the relevant third-party provider. biio. is not responsible for third-party products, services, supply issues, price changes, faults, delays or discontinued offers.
  • Use of a benefit does not create a guarantee of clinical outcome, diagnosis, treatment access, practitioner availability, appointment availability, referral acceptance or ongoing eligibility.
  • biio. Benefits is intended to support access to clinically relevant care and related supports. It is not intended to encourage unnecessary services, replace clinical judgement, or override individualised care planning.

By using a biio. Benefit, you acknowledge and accept these terms.‍