Services
For people with complex invisible illness, the hardest part is often not the diagnosis but the day — a shower that costs the morning, a job that won't bend, energy that has to be spent like currency. Occupational therapy is where the focus shifts from the condition to the life being lived around it.
biio. was built for patients with complex invisible illness — hypermobility, dysautonomia, MCAS, chronic pain and fatigue, and the presentations that travel with them. In two years we've cared for more than 4,000 people across more than 17,000 consults and grown to a team of more than 50. We're now opening a Melbourne clinic in July/August — our first east-coast site, with Sydney and Brisbane to follow.
We're looking for an occupational therapist to join it onsite in Collingwood, with these presentations as the caseload rather than the occasional complex case. The work spans everyday function and participation — energy and activity, home, work and study, sensory and daily living — through to functional capacity assessment where it's needed. Within this patient group there's room to weight your practice toward the work you're most drawn to. Experience with NDIS and functional capacity assessment is valued, and practitioners with an integrative leaning are welcome.
You won't carry these patients alone. You'll work within a multidisciplinary team — physiotherapy, nurse practitioners, psychology, dietetics, exercise physiology and our medical consultants — that treats your assessment as part of one shared clinical picture, not a report filed in isolation. Before each session, the relevant picture is already assembled in biio.graphy: correspondence, prior assessments, validated tools and history, so you arrive ready to work rather than rebuilding the file. biio.graphy organises the information; you decide your assessment and clinical plan.
This is also a place to develop, and we've made that concrete. You'll have individual supervision and peer supervision built into how you work, and a monthly cross-disciplinary PD where the wider team learns from each other's expertise. Practitioners who show they can carry more are progressed faster.
Integrated care breaks down the moment someone stops listening, so we hire for the opposite. The people who do well here are low-ego and high-EQ: they ask before they assume and they treat another discipline's read on a patient as something to learn from rather than defend against. Humility, openness and inclusivity aren't slogans here — they're the conditions that let a multidisciplinary team reason as one.
This will suit you if you're curious about how conditions cluster across body systems, you'd rather reason through a hard case with colleagues than on your own, and you want your own development taken seriously. It's less suited to someone after a high-volume, single-focus caseload.
The role is onsite in Melbourne, in Collingwood, and part-time to begin — a set number of days each week, with the option to expand over time as your caseload builds. The clinicians who help open Melbourne will shape how the service develops.
If complex invisible illness is the work you want to grow into, we'd like to meet you. Apply to jobs@biio.com.au.